Last Updated: 31th August 2025
At Techzyre, we provide digital products (templates, plugins, automation codes, eBooks, workflows) and professional services (SEO, website development, digital marketing, and AI solutions).
Because customer trust is our top priority, we want to be transparent about how our refund and return policy works.
🔹 Digital Products (Templates, Plugins, Codes, eBooks)
- All of our digital downloads are delivered instantly after purchase via secure download link or email.
- Once a digital product has been downloaded or accessed, it cannot be returned or refunded, as it cannot be “un-downloaded.”
- We encourage customers to read product descriptions carefully and contact us with pre-sale questions before purchase.
- Exceptions may apply if:
- The file is corrupted or not working as described.
- The product was not delivered correctly.
- In such cases, our support team will first try to fix or replace the file. If that doesn’t work, we will issue a full refund.
🔹 Services (SEO, Website Development, Marketing, AI Solutions)
- Payments for services cover time, effort, and expertise.
- Refunds on services are only available before work has started.
- Once project work has begun, partial refunds may be offered at Techzyre’s discretion, based on the work already completed.
- For ongoing services (like SEO), refunds are not provided for completed billing cycles.
🔹 How to Request a Refund
- Contact our support team at support@techzyre.com within 7 days of purchase.
- Provide your order number, product/service name, and reason for the refund request.
- Our team will respond within 48 hours with the resolution (fix, replacement, or refund).
🔹 Customer Satisfaction Guarantee
We want every customer to feel confident in their purchase. While our policy protects digital goods from misuse, our team is always ready to:
- Assist with installation issues.
- Answer product usage questions.
- Provide updates or corrections if something doesn’t work as advertised.
🔹 Why This Policy Matters
This refund policy ensures fairness for both our customers and our creators. Since digital products can be easily copied, we cannot offer “returns” like physical goods. Instead, we focus on quality assurance, support, and clear pre-sale communication.